Privacy Policy

Introduction

Applabs Corp ("we", "us" or "our") operates applabscorp.com.

This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, communicate with us, request a quotation or use our services.

We aim to handle personal information lawfully, fairly, securely and transparently.

Information We Collect

The information we collect depends on how you interact with us. It may include:

• Your name.
• Email address.
• Telephone number.
• Company or organisation name.
• Information you provide in enquiry or contact forms.
• Information relating to a project, quotation or service request.
• Correspondence between you and Applabs Corp.
• Billing or transaction information where required to provide paid services.

We do not intentionally request sensitive personal information through ordinary website enquiries unless it is genuinely necessary for a specific lawful purpose.

Website and Usage Data

When you access our website, certain technical information may be collected automatically by our website infrastructure, hosting provider, analytics tools or security systems.

This may include:

• IP address.
• Browser type and version.
• Device and operating-system information.
• Pages visited.
• Date and time of visits.
• Referring website or source.
• Approximate geographic information.
• Technical diagnostic and performance data.

We may use this information to operate, secure, analyse and improve the website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for website operation, security, analytics, preferences or marketing.

A cookie is a small piece of information stored on your device. You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where consent is legally required before placing non-essential cookies, we aim to obtain that consent before activating those technologies.

How We Use Information

We may use information to:

• Operate and maintain our website.
• Respond to enquiries and quotation requests.
• Communicate with prospective and existing clients.
• Provide contracted services.
• Process billing and payments.
• Provide customer and technical support.
• Improve our website and services.
• Monitor website security and prevent abuse.
• Measure website performance and understand how visitors use our website.
• Comply with legal, regulatory and contractual obligations.
• Send marketing communications where we have an appropriate legal basis to do so.

Legal Bases for Processing

Depending on the circumstances and applicable law, we may process personal information because:

• You have provided your consent.
• Processing is required to take steps at your request before entering into a contract.
• Processing is necessary to perform a contract with you.
• We need to comply with a legal obligation.
• Processing is necessary for a legitimate business interest, provided that your rights and interests do not override that interest.

Service Providers

We may use trusted third-party companies to help operate our business and website, including providers of:

• Website hosting and infrastructure.
• Email and communication services.
• Website analytics.
• Security and anti-abuse services.
• Cloud storage.
• Payment processing.
• Advertising or marketing technology.

Such providers may process information only as necessary to provide their services to us, subject to applicable contractual and legal requirements.

Payments

Where online or electronic payments are offered, payments may be processed by an independent payment provider.

We do not intend to directly store complete payment-card numbers or card-security codes on the Applabs Corp website. Payment providers process payment information under their own privacy and security policies.

Disclosure and Sharing

We do not sell personal information for monetary consideration.

We may disclose information where reasonably necessary:

• To service providers acting on our behalf.
• To fulfil a service or request initiated by you.
• Where required by applicable law, court order or lawful authority.
• To establish, exercise or defend legal rights.
• To protect the security, rights or property of Applabs Corp, our clients or others.
• In connection with a legitimate merger, restructuring, acquisition or transfer of business assets.

International Data Transfers

Some technology providers we use may operate infrastructure in countries other than Mauritius. As a result, information may be processed or stored outside Mauritius.

Where required by applicable data-protection law, we take reasonable steps to ensure appropriate safeguards are used for international transfers of personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal, accounting, tax or regulatory requirements.

Retention periods may therefore vary according to the type of information and the purpose for which it is processed.

Data Security

We use reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, loss, disclosure or destruction.

However, no internet transmission, electronic storage system or security measure can guarantee absolute security.

Your Data Protection Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, which may include the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion in circumstances where the law provides such a right.
• Object to certain processing.
• Request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.

We may need to verify your identity before responding to a rights request.

Requests can be sent to support@applabscorp.com.

Marketing Communications

We may send information about our services, updates or offers when permitted by applicable law.

You may ask us to stop sending marketing emails at any time by using an unsubscribe mechanism where provided or by contacting us.

Service-related communications necessary for an active client relationship are not necessarily marketing communications.

Third-Party Websites

Our website may link to websites operated by other organisations. We are not responsible for their privacy practices, and you should review their privacy policies before providing personal information.

Children's Privacy

Our website and business services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through our ordinary website enquiry processes.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology or legal obligations. The date displayed at the top of this page indicates when the policy was most recently updated.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us at support@applabscorp.com.